North Walsham , Norfolk

Platinum Spa

Hot Tub

Property Info

General Info

A beautifully presented lodge with one master super kingsize with en-suite bathroom. One super kingsize room, one room with bunk beds (suitable for children). Family shower room, additional WC. Open plan kitchen and living area, doors leading to decking and outdoor hot tub.

Alder Country Park is an ideal choice for those wishing to escape from it all and soak up some peace and tranquillity in idyllic rural surroundings, ideally situated to easily explore the vibrant local areas and Norfolk coast line. Perfect for couples and families alike and we all know that no holiday is complete without our best friends so we welcome pets too.

Alder Country Park is an ideal choice for those wishing to escape from it all and soak up some peace and tranquillity in idyllic rural surroundings, ideally situated to easily explore the vibrant local areas and Norfolk coast line. Perfect for couples and families alike and we all know that no holiday is complete without our best friends so we welcome pets too.

Please note: opening times may vary during the festive period.
All other facilities are open all year round.
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The Hot Tub

  • Hot tub is private for your use only
  • Electric
  • Low seclusion / privacy
  • Seats 6 people
  • Sunken - Not known
  • Not undercover
  • Located outside

Location

Reviews

Overall a very nice log cabin with plenty of room for everyone, there were 4 adults and one child in our party. If I had to give any advice it would be to open the restaurant at least for takeaway and when informed of any faults within the lodge they should be attended to - customer service was lacking after the initial welcome.

David 27/07/2020

Yes would go again if pool is open.

Brian 30/07/2020

The Platinum spa was fantastic we were there for 2 weeks Although we had a couple of maintenance issues one of which was resolved quickly. Hot tub was lovely And a real treat and checked every day. Tv was great as Netflix etc available . WiFi was intermittent as the second week was busy

Helen 26/08/2020

Quality accommodation and spacious- large decked area.

Hamish 05/09/2020

Disappointed restaurant and outdoor pool not open plus no internet despite being included in price. Lodge was very nice.

Di 10/09/2020

Fab location; great accommodation and facilities; welcoming, friendly and knowledgeable staff; very nice town with even nicer locals all contributing to a lovely family holiday. You will not be disappointed

Paul 07/09/2020

We were highly aware of the recent reviews regarding this site and very worried. We had a Platinum Spa 6 and it was huge. Ideal for 6 adults and had a large amount of space inside and out. We were in lodge 16 Willows which is famous for having no WiFi so if that will spoil your holiday, I would ensure you don’t get that one. For us it was ideal as it is the end of the park and very private compared to some of the other lodges. It was immaculately clean but be aware that you will be asked to leave at 9am which is ridiculous. With exception to the WiFi issue, everything we raised with them was resolved but we did have to suggest solutions. We were particularly disappointed that the pool was closed as with some careful thought this could be open, especially as it is open air. The site “manager” blamed the senior management of the company but given the premium prices this site commands id have expected better and if not a price reduction. Many many holiday parks have opened their facilities without issue and we felt it was a penny pinching excuse asa result of Covid. The site is clean and 10 minutes from some beautifully sandy beaches and an ideal base for a holiday so if you can rise above the small niggles, you’ll have a fantastic holiday

Tracy 10/09/2020

The most pleasant, friendly and helpful staff who were always on hand to help. It's a shame the restaurant and pool were closed but understandable under the circumstances. The lodge itself had everything we needed for a relaxing break!

Celia 18/09/2020

Everything like soft furnishings cushions have been removed not even a broom left to sweep up . We found the lodge lovely and large and hot tub very nice out side decking large although to shady for us, the cushions for out side table in a cupboard full of creepy crawlys, flys etc not nice.

Martin 02/10/2020

Would definitely come again but when everything is up and running.

Jo 30/09/2020

in view of the lack of facilities we did ask for a reduction. small print does not allow this.

John 20/10/2020

The Platinum Spa is an excellent choice of lodge and we did have a good location on the park but I felt the lodge could've been cleaner. There were many cobwebs and actually quite a lot of items left in the lodge which didn't need to be there. Like unused lamps in cupboards and a christmas tree. The hot tub was excellent and the decor also lovely too. The park is nice but feel people should be aware that there are many lodges which seem lived in all year round. Also the first part of the park is a little untidy with empty lodge standings and many balconies/verandas left without a lodge - its a little unsightly.

Sue 09/11/2020

Had an amazing holiday lovely spacious lodge fully equiped nice touches like tea towel and washing up liquid and toilet rolls there on arrival. The only negative point I would make is some of the furnishings could do with replacing hot tub cover seen better days and even though it wasnt the sites fault was disappointing the spa wasnt open even though it is advertised on the web site and you couldn't use the swimming pool as often as we would have liked,but all this things said we still had a great time.

Jackie 14/06/2021

Few basics missing such as a Broom / Hoover. Mat for entrance door. Overall Fabulous lodge, we had one small issue and was resolved within minutes.

Claire 17/06/2021

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